PayPal experienced a brief worldwide outage on Thursday due to a system issue affecting multiple products. The technical issue was resolved but caused problems for customers who reported issues with logging in and making payments.
Published November 21, 2024
PayPal experienced a brief worldwide outage on Thursday, confirming the technical issue.
The company stated that they were experiencing “a system issue” that affected multiple PayPal products, including account withdrawal and express checkout. The technical issue was swiftly resolved.
However, even a brief outage caused problems for customers, who reported being unable to log in to their accounts or having issues making payments.
Platform outage monitor Downdetector had received more than 7,000 reports from users as of 12:12 GMT. According to the company’s service status dashboard, the incident began at 10:53 UTC.
Its cryptocurrency services and peer-to-peer payment app, Venmo, were among its services affected by the outage.
Customers took to social media to post about not being able to access their accounts. Several users on X (formerly Twitter) posted screenshots of an alert telling them “please check your entries and try again” when attempting to log in.
PayPal has grown to become a major global financial institution since its founding in 1998. The company reported that its total number of active accounts across its operations had soared to 432 million in the period ending 30 September, according to a statement made in October.
