The cat cafe controversy: do these establishments prioritize animal welfare or profits?
The concept of cat cafes has gained popularity in recent years, offering customers a unique experience where they can interact with cats over a beverage and snack. However, animal welfare charities such as the RSPCA and Cats Protection have raised concerns about the suitability of these establishments.
According to feline behaviourist Lucy Hoile, cat cafes rarely provide an ideal environment for cats due to their complex social needs. While some cats can form strong bonds with each other, they require freedom to avoid interactions if desired. The confinement of a cafe environment can lead to stress and subtle signs such as hiding away or pretending to sleep.
The ‘It’s not that cat cafes are inherently bad, but we need to be aware of the potential risks,’ said Lucy Hoile. However, animal welfare charities have expressed concerns that cat cafes pose a risk to animal welfare due to the potential for stress caused by the confined environment, other cats, and customers.
The RSPCA and Cats Protection believe that it is challenging to guarantee the welfare of animals in these settings. They argue that cat cafes can be stressful for cats due to the presence of multiple cats and customers, which can lead to conflict and anxiety.

Animal welfare refers to the treatment and living conditions of animals, particularly those kept in captivity.
The concept has gained significant attention worldwide due to increasing awareness about animal rights.
According to a survey by the American Society for the Prevention of Cruelty to Animals (ASPCA), 95% of Americans consider “cruelty” a serious issue.
Animal welfare involves providing adequate food, water, shelter, and veterinary care.
It also encompasses humane treatment, proper handling, and protection from abuse and neglect.
Some cat cafe owners, such as Sarah Price at the Cat House in Norwich, have managed to create a peaceful environment for their resident cats. By ensuring peace and harmony on the premises through observation, adaptation, and regular health checks, they aim to provide a suitable space for their feline friends.
“We take great care to ensure that our cats are happy and healthy,” said Sarah Price. ‘We have rules in place for customers, such as not feeding or picking up the cats, and we also offer supervised sessions for younger children to learn how to interact respectfully with cats.’
Instead of phasing out cat cafes altogether, some argue that local authorities should implement regulations and monitoring systems to ensure animal welfare. Sarah Price proposes a point-based system to prevent new cat cafes from being opened in high-density areas or to cap numbers based on available space and environmental enrichment.
The controversy surrounding cat cafes highlights the need for careful consideration of animal welfare when it comes to commercial establishments. As experts and advocates weigh in, the debate continues, with some arguing that cat cafes can be designed and operated to meet all animals’ welfare needs.