A new framework for creating internet phenomena prioritizes emotional connections over fleeting viral fame, offering a strategic approach to drive real engagement and brand awareness.
In the world of marketing, ‘going viral‘ was once the holy grail. A viral campaign promised unparalleled reach, engagement, and brand awareness. However, with the rise of digital noise and an increasingly cluttered social media landscape, this concept has become less about going viral and more about creating meaningful connections with audiences.
In the early 2000s, virality was often a result of luck rather than strategy. A well-timed tweet or a clever meme could send a campaign into the stratosphere. However, as social media platforms evolved and became more sophisticated, marketers began to realize that creating viral content required a deeper understanding of human behavior and psychology.
Virality refers to the rapid spread of information, 'ideas' , or content through social networks and online platforms.
It's often driven by factors like emotional resonance, surprise, or controversy.
Studies show that viral content tends to be short, visually engaging, and easy to share.
According to a study by BuzzSumo, 71% of all shares come from just 10% of users.
Virality can have both positive and negative consequences, making it essential to understand its mechanisms and implications.
One of the key factors in creating successful viral campaigns is to focus on emotional connection rather than just entertainment value. A 2019 study by the University of California found that emotional connections are a primary driver of social media sharing, with 73% of respondents citing feelings of happiness or nostalgia as reasons for sharing content.

Emotional connection refers to the bond formed between individuals when they share a common emotional experience.
This connection can be established through empathy, shared values, or mutual understanding.
Studies show that people who form strong emotional connections with others tend to have better mental health and relationships.
In fact, research suggests that emotional intimacy is a key factor in maintaining long-term romantic relationships.
Emotional connection can also be fostered through active listening, open communication, and vulnerability.
So, what does this mean for marketers today? Rather than chasing after viral fame, it’s essential to adopt a more nuanced approach that prioritizes creating meaningful connections with audiences. This involves understanding the social context, anticipating audience needs, and crafting messages that resonate.
By taking a more strategic approach to virality, marketers can create campaigns that drive real engagement, brand awareness, and customer loyalty. In fact, a study by HubSpot found that brands that prioritize emotional connections with their audiences see significant increases in social media sharing and advocacy.
As social media continues to evolve, it’s essential for marketers to stay ahead of the curve. By focusing on emotional connections, understanding audience needs, and crafting resonant messages, marketers can create campaigns that drive real results – rather than just fleeting viral fame.
Social media has revolutionized the way people communicate and access information.
With billions of users worldwide, platforms like Facebook, Twitter, and Instagram have become essential tools for personal and professional networking.
According to a report by Hootsuite, there are over 4.2 billion social media users globally, accounting for 53% of the world's population.
Social media has also transformed the way businesses operate, with many using it as a key marketing channel.
- hbr.org | A New Framework for Going Viral